Privacy Policy
Privacy Policy Version 1.0
BACKGROUND:
Mebhevy understands that your privacy is important to you and that you care about how your personal data is used. we respect and value the privacy of everyone who visits this website,https://mebhevy.com ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested.
1. Information About us
Our Site is owned and operated by Mebhevy, a limited company registered in England under company number 17275188.
Registered address: 66 Paul Street, London, England, United Kingdom, EC2A 4NA
Director: Lucian-Florin Cusmir.
Director's Email address: lucianflorin@mebhevy.com
Director's Telephone number: +44 7493 468483
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site and explains how any personal data collected through Our Site is used, as well as your rights and how to raise concerns or complaints.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018, as amended by the Data (Use and Access) Act 2025 and other applicable legislation relating to data protection and privacy ("the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- a) The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 12.
- b) The right to access the personal data we hold about you. Part 11 will tell you how to do this.
- c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.
- d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 12 to find out more.
- e) The right to restrict (i.e. prevent) the processing of your personal data.
- f) The right to object to us using your personal data for a particular purpose or purposes.
- g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- i) Rights relating to automated decision-making and profiling. [we do not use your personal data in this way.]
For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12.
It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to complain to us using the contact details provided in Part 12 (or by any other method). we will do Our best to resolve your complaint. we will acknowledge your complaint within 30 days and will respond to it without undue delay.
You also have the right to lodge a complaint with the Information Commissioner's Office. You may wish to raise your concerns with us first, so that we can try to resolve them. If you are not satisfied with Our response, you can complain to the Information Commissioner's Office.
5. What Data Do You Collect and How?
Depending on your use of Our Site and Services, We may collect and process the personal data set out in the table below. Most personal data is collected only when a Customer creates an account or uses the Services. We do not intentionally collect or process any special category (sensitive) personal data, personal data relating to children, or personal data relating to criminal convictions or offences. We also confirm that We do not use analytics or similar tracking technologies on Our Site.
| Data Collected | How we Collect the Data |
|---|---|
| Identity Information including first name, surname and username. | Collected directly from the Customer when an account is created or updated. |
| Contact Information including email address and telephone number (where provided). | Collected directly from the Customer during account creation, account management or when contacting Us. |
| Business Information including company name and, where provided, job title. | Collected directly from the Customer during account creation or onboarding. |
| Payment Information including payment status, payment references, Stripe Customer ID, Stripe Payment Intent ID and invoice information. We do not collect or store payment card details or bank account information. | Payments are securely processed by Stripe Checkout. We receive limited payment information from Stripe necessary to manage payments, invoices and the Services. |
| Profile Information including account preferences, login information, account status and records of acceptance of legal documents. | Collected directly from the Customer through use of the Services. |
| Technical Information including browser type, operating system and information necessary to operate, maintain and secure the Services. | Collected automatically when the Customer accesses or uses the Services. |
| Project Information including project details, milestones, uploaded files, comments and other information submitted by authorised Customer users. | Collected directly from the Customer through use of the Services. |
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and Our lawful bases for doing so:
| What we Do | What Data we Use | Our Lawful Basis |
|---|---|---|
| Registering you on Our Site. | Identity Information, Contact Information, Business Information. | Performance of a contract (Article 6(1)(b) UK GDPR). |
| Administering Our Site and Services. | Identity Information, Contact Information, Profile Information, Technical Information. | Legitimate interests—operating, maintaining and securing Our Site and Services. |
| Administering Our business. | Identity Information, Contact Information, Business Information, Payment Information. | Legitimate interests—managing Our business, maintaining customer relationships and complying with Our internal administrative requirements. |
| Supplying Our Services to you. | Identity Information, Contact Information, Business Information, Profile Information, Project Information. | Performance of a contract (Article 6(1)(b) UK GDPR). |
| Managing payments for Our Services. | Payment Information, Identity Information, Business Information. | Performance of a contract and compliance with legal obligations relating to accounting, taxation and record-keeping. |
| Maintaining the security of Our Services and preventing fraud or unauthorised access. | Technical Information, Profile Information, Identity Information. | Legitimate interests—protecting Our systems, Customers and Services. |
| Complying with legal and regulatory obligations. | Identity Information, Contact Information, Business Information, Payment Information. | Compliance with a legal obligation (Article 6(1)(c) UK GDPR). |
7. How Long Will You Keep My Personal Data?
we will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of Data | How Long we Keep It |
|---|---|
| Identity Information including first name, surname and username. | For the duration of the Customer's account and for up to 6 years after account closure where necessary to comply with legal obligations, resolve disputes or enforce Our legal rights. |
| Contact Information including email address and telephone number (where provided). | For the duration of the Customer's account and for up to 6 years after account closure where required for legal, contractual or regulatory purposes. |
| Business Information including company name and job title (where provided). | For the duration of the business relationship and for up to 6 years afterwards where required by law or for legitimate business purposes. |
| Payment Information including payment references, transaction records, Stripe Customer ID and Stripe Payment Intent ID. We do not store payment card details. | For as long as required to comply with accounting, taxation and legal obligations, generally up to 6 years after the end of the relevant financial year, unless a longer period is required by law. |
| Profile Information including account preferences, username, account status and records of acceptance of legal documents. | For the duration of the Customer's account and for up to 6 years after account closure where necessary to demonstrate contractual acceptance or comply with legal obligations. |
| Project Information including project details, milestones, uploaded files and related content. | For the duration of the Services and thereafter for as long as necessary to fulfil contractual obligations, resolve disputes or comply with legal requirements. |
8. How and Where Do You Store or Transfer My Personal Data?
We store some of your personal data in the United Kingdom. This means that it is protected under the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
We may store some or all of your personal data in countries outside of the UK. These are known as "third countries". We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We will use appropriate safeguards, including specific approved contracts where required, to ensure that the same levels of personal data protection apply to any transfers of personal data outside the United Kingdom, in accordance with the UK GDPR and applicable data protection legislation. For further information, please refer to the Information Commissioner's Office.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
- limiting access to personal data to authorised personnel and service providers with a legitimate business need;
- encryption of personal data where appropriate;
- secure password hashing using Argon2;
- TLS/HTTPS encryption for data transmitted between users and Our Services;
- procedures for identifying, investigating and responding to personal data breaches, including notifying the Information Commissioner's Office and affected individuals where required by law.
9. Do You Share My Personal Data?
We will not sell or share your personal data with third parties for their own marketing purposes.
If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We may engage trusted third-party service providers to assist Us in providing, operating, maintaining and securing Our Services. These third parties process personal data only where necessary to perform their services on Our behalf and are required to protect your personal data in accordance with applicable data protection laws.
| Recipient | Activity Carried Out | Sector | Location |
|---|---|---|---|
| Vercel, Inc. (Data Processor). | Application hosting and infrastructure services. | Cloud hosting. | United States. |
| Neon, Inc. (Data Processor) | PostgreSQL database hosting. | Cloud database services | United Kingdom |
| Stripe Payments UK Ltd. / Stripe, Inc. | Payment processing, invoicing and payment-related services. | Payment services | United Kingdom / United States |
| Cloudflare, Inc. (Data Processor) | DNS, CDN and security services. | Network and security services | United States |
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party's obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
11. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".
When responding to a subject access request, we will carry out reasonable and proportionate searches for the personal data covered by your request.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12.
There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive' (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
we will respond to your subject access request within 20 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.
12. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request or a data protection complaint, please use the following details:
- Email address: contact@mebhevy.com.
- Telephone number: +44 7392 581255.
- Postal Address: 66 Paul Street, London, England, United Kingdom, EC2A 4NA.
13. Changes to this Privacy Policy
we may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. we recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 05/08/2026.